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Claim
Management
We have one of the strongest in-house claims teams ready to manage your claim quickly and efficiently.
Property/casualty coverage isn’t helpful without a strong claims team behind you. When you become a property/casualty member, we make a promise that you’ll be backed by a dedicated team that responds quickly and efficiently, values your time and is your honest, reliable partner.

Our in-house Claims Consultants are always available to answer your questions, help you through the claim process and keep you updated as your claim progresses. Should your claim be at risk of litigation, they seamlessly coordinate with our staff attorneys to ensure a timely and vigorous defense.
Always Available
24/7 because you never know when you’ll need to file a claim.
Online Claim Reporting
so it’s easier for you to submit your claim anytime.
Seamless In-house Legal Coordination
so there’s no lost time finding an attorney to defend your claim.
Eric Hohenstein
Claims Supervisor


Eric’s expertise lies ..... in general liability and pollution claims, and with more than 35 years of experience, he is well versed in incident management.


Lisa Benjamin
Claims Specialist


Lisa Benjamin

Lisa, who has more than 22 years..... of workers’ compensation claim management experience including as an adjuster and examiner, concentrates on medical-only claims.


Betty Dawson, AIC
Claims Consultant


With more than 30 years’..... claim handling experience – and a focus in property, vehicle and general liability claims – Betty holds an associate in claims designation.


Erika Koty, AIC
Claims Consultant


In addition to holding..... an associate in claims designation, Erika’s more than 25 years’ experience provides expertise in handling general and cyber liability as well as workers’ compensation claims.


Nicole Ranieri
Claims Consultant


With more than 20 years’ ..... experience, Nicole focuses primarily on workers’ compensation claims.


Ann Traczak, AIC
Claims Consultant


Ann has more than 30 years’..... experience and an associate in claims designation. Her expertise is employment practices and workers’ compensation.


Members may participate in one or both coverage programs but participating in both offers you the best value since you to save 5% on your Property/Casualty annual contribution!